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Article #7481

Re: Error 1714

#7481
From: Phil_Braen
Date: Tue, 20 Feb 2007 00:57
35 lines
1656 bytes
Hello to everyone with the Adobe Reader problem,

A very helpful gent living in the UK named John T. passed on this solution and it worked for me. Hopefully it will work for you all too. Please see the following:

I found the phone number for 'local' tech support and called London . It was answered by a guy in Amsterdam, Holland. He is a genius.

HE gave me a talk thru the Windows Install Clean-up Utilityand then the deletion of the faulty Adobe file.

then relaunch the Adobe 8 intallation which was stuck on the computer and it worked a treat. First time and it opened a previously 'frozen' document no probs.

The 'wicuu' download is halfway down this page, just above the 'grey' box.

www.support.microsoft.com/kb/290301

click download,

Save to desktop,

Close ALL windows,

Double Clik the utility program.

Highlight Adobe Reader in the list (ONLY ADOBE)

Clik remove button.

GO to adobe 8 if on desktop or download again from website. BINGO.

Let me know if this worked for you too.

MAybe you could add it to the forum if it does.

Regards,

John.
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From: Phil_Braen@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Error 1714
Message-ID: <3bc32db3.6@webcrossing.la2eafNXanI>
Date: Mon, 19 Feb 2007 16:57:39 -0800
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