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Article #7506

Adobe Reader 8 cannot print to HP Laserjet 4300 PS Driver

#7506
From: Bruce_Wong
Date: Tue, 20 Feb 2007 16:12
12 lines
1341 bytes
It seems Adobe Reader 8 has an issue printing to Postscript drivers. I have 30 HP LJ 4300 and 4350 Printers. Once we upgraded to Adobe Reader 8 users print the first page of a PDF to an HP 4300 or 4350, then the second page gives:

ERROR: Undefined Result
OFFENDING COMMAND: image

STACK:

-dictionary-
-mark-
-savelevel-

When we change the HP LJ 4300 to a PCL driver, it prints OK. This is NOT an acceptable workaround, as we have 180 Network printers set to PS drivers. Can Adobe work on a fix for this issue? This happens from Windows 2000 or Windows XP workstations. Next time for Adobe 9 reader, can it be tested better before being released?????
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From: Bruce_Wong@adobeforums.com
Newsgroups: adobe.reader
Subject: Adobe Reader 8 cannot print to HP Laserjet 4300 PS Driver
Message-ID: <3bc33326.-1@webcrossing.la2eafNXanI>
Date: Tue, 20 Feb 2007 08:12:12 -0800
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