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Article #7516

Re: Adobe Reader 8.0 fails to start

#7516
From: Dennis_Brandt
Date: Tue, 20 Feb 2007 19:44
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I had issues with 7.0.9 on internet Adobe files with IE7, which came on after the last IE7 update. Trying to open a .pdf file on the internet instantly crashed IE7 sans error message. I uninstalled 7.0.9 and installed 8 with difficulty, having to install it in safe mode, which should never be. Version 8 works fine if the .pdf is on my computer, but if I try to open an internet file, it fails (although it does not crash IE7). However, if I manually open Adobe Reader 8 first, then it works fine for internet .pdfs. For some reason Adobe 8 is not recognizing the file type to open the software. I have updated versions of Adobe from version 3 on with all intermediate steps, and this is the first problem I've ever had. I called support, and they wanted to charge me $40 to fix it. I don't think so, Adobe! Not to correct YOUR screw-up.
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From: Dennis_Brandt@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Adobe Reader 8.0 fails to start
Message-ID: <3bc3027b.25@webcrossing.la2eafNXanI>
Date: Tue, 20 Feb 2007 11:44:40 -0800
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