🚀 go-pugleaf

Phil...You are a blessing indeed for posting this for us all to see. AND the tech support gentleman in Amsterdam is also a blessing for passing along the information to you. I've spent hours trying to figure out how to remedy this problem, because I was not going to pay Adobe for something that they should offer as a complimentary service (particularly as they informed me that this is a common problem amongst its users). Anyway..THANK YOU! and may you be ultimately blessed.

I might add to others: After you double click on the Windows Cleanup (Utilitiy Program) Icon, you will need to follow the prompts to download the program if it is not already downloaded on your pc. Once I downloaded the program I finally saw the list and was able to highlight the ADOBE READER in the list.

Anyway, your suggestion worked like a charm!! Thanks again.