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Article #7633Reader 6.01 Will Not Uninstall
From: Brian_Souder
Date: Wed, 14 Feb 2007 23:29
Date: Wed, 14 Feb 2007 23:29
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1497 bytes
I was trying to upgrade Acrobat Reader from 6.01 to 8. I went into add/remove programs, and tried to uninstall before installing. When it goes to uninstall, it prompts me with the following message: The feature you are trying to use is on a network resource that is unavailable. The path it is looking for the files is: C:\WINDOWS\Cache\Adobe Reader 6.0.1\ENUMIN\. I downloaded the 6.0.1 installer from the website thinking it might present me with a repair or remove option. I get the same message. Trying to use the Acrobat 8 installer has the same result. The last error message you get is: Error 1714. The older version of Adobe Acrobat Reader 8 cannot be removed. Contact your technical support group. I looked around on the website for a removal tool. I was wondering if there is a tool, or if I install the 6.01 Acrobat on another machine, could I copy the files over? If so, what files would they be, and where should I place them?
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X-Google-Thread: 10273d,a4e4947e61afe219,start X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: Brian_Souder@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.germany.com!news.mb-net.net!open-news-network.org!news.isoc.lu!webcrossing Newsgroups: adobe.reader Subject: Reader 6.01 Will Not Uninstall Message-ID: <3bc326c9.-1@webcrossing.la2eafNXanI> Date: Wed, 14 Feb 2007 15:29:27 -0800 Lines: 14 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit