Re: Problems printing Crystal Reports 8.5 PDF from Adobe Reader 8.0 (Windows)

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Article #7732

#7732

From: John_Galley
Date: Mon, 12 Feb 2007 13:30

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Hi all,

I have reported this as a bug with Adobe and although they have agreed there is an issue between Reader and Crystal Reports they have not yet determined whether or not this is an Adobe issue.

I have sent a sample PDF of the issue to them for further investigation.

The problem only exists when using PCL printer drivers (and possibly Quickdraw drivers on Macs) so one possible workaround suggested has been to print using a PostScript driver.

Another workaround is to click on the Advanced button at the print screen and select the 'Print as image' option (which I have tested successfully).

I will check with Adobe to see if there is an update to the call (bug no: 1459165) but certainly don't expect to see anything to resolve this until at least an update is released for Reader (possibly 8.0.1?)

For the moment we have upgraded to 7.0.9 and will wait to see if anything is resolved in the next few months.

Regards,

John

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Newsgroups: adobe.reader
Subject: Re: Problems printing Crystal Reports 8.5 PDF
 from Adobe Reader 8.0 (Windows)
Message-ID: <3bc2d477.3@webcrossing.la2eafNXanI>
Date: Mon, 12 Feb 2007 05:30:39 -0800
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