Article View: adobe.reader
Article #7868Acrobat Reader 8.0 Crash - Faulting application acrord32.exe
From: bildos
Date: Fri, 09 Feb 2007 10:59
Date: Fri, 09 Feb 2007 10:59
21 lines
1506 bytes
1506 bytes
Hello, After deply Acrobat Reader I recive high number of report about Acrobat Reader 8.0 Crash: The instruction at "0x2d88727b" referebced memory at "0x00000008". The memory could not be "read" Faulting application acrord32.exe, version 8.0.0.456, faulting module acrord32.dll, version 8.0.0.456, fault address 0x0006ec42. In most case it's happend with multimedial PDF. After installation Acrobat Reader 8.0 more application start to crash unexpectlly. I think the problem is in Acrobat reader 8.0. How can I diagnose it ? Before deploy AcrobatReader 8.0 any one from users didn't report any crash... Any ideas ? All users use: Windows XP SP2 EN, (Hardware: DELL PC's) Any ideas ?
Technical Details
Message-ID:
<9D18ECBE065B3D60A264081EB591EB3A@in.webcrossing.la2eafNXanI>Path:
arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.maxwell.syr.edu!panix!newsfeed.media.kyoto-u.ac.jp!newsfeed.freenet.de!news.germany.com!news.isoc.lu!webcrossingShow Full Headers
Complete Article Headers
X-Google-Thread: 10273d,ed7e74628a25b9d9 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: bildos@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.maxwell.syr.edu!panix!newsfeed.media.kyoto-u.ac.jp!newsfeed.freenet.de!news.germany.com!news.isoc.lu!webcrossing Newsgroups: adobe.reader Subject: Acrobat Reader 8.0 Crash - Faulting application acrord32.exe Message-ID: <9D18ECBE065B3D60A264081EB591EB3A@in.webcrossing.la2eafNXanI> Date: Fri, 9 Feb 2007 02:59:38 -0800 Lines: 22 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.3790.2826 X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit