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Article #7977

Re: Adobe Reader 8.0 fails to start

#7977
From: Gary_C_James
Date: Thu, 08 Feb 2007 13:41
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Ben,

I purchased a copy of Acrobat 6.0 back when it first came out. It failed to install on the PC I intended to use it on. However it did install on a second PC I have in my office. A call to Adobe tech support basically resulted in their telling me "that's too bad. it works for us".

Now, I've downloaded the Adobe Reader version 8 and I'm back to square one. It works on one PC but not the other. Only this time it's the other way around. Also, one the PC that it works on, if I copy PDF images to the clipboard, they are distorted and streached vertically.

I hate to say it, but I have no confidence in Adobe's abilty to create a quality product. They release untested buggy software, and when you call them about your problems, they tell you that since they didn't see any problem on their PC, it must be something your doing wrong.

Abode has pretty much lost me as a paying customer forever. I'll stick with the 3rd party PDF utilities. At least they work as claimed.

Gary James
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Subject: Re: Adobe Reader 8.0 fails to start
Message-ID: <3bc3027b.18@webcrossing.la2eafNXanI>
Date: Thu, 8 Feb 2007 05:41:53 -0800
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