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Article #7992

Re: I downloaded Reader 8 when I was advised to upgrade

#7992
From: Ben_Coplan
Date: Thu, 08 Feb 2007 17:56
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Here is an excellent example of what us "helpers" should know about systems-before giving advice :)
In your case, I see no reason to uninstall Photoshop Album. However, you surely have a number of things on your computer to keep it "safe" and that is commendable. However, this may well be part of your problem.
I will suggest what I have previously-Remove ALL references to Adobe Reader. That means all Reader 8 and OLD versions and their Registry entries. Do a Search for this as I and others have written a number of solutions for this. It may do well for you to revert Windows Media Player to Version 10, as well. You MUST shut down all of your protection software-use the settings for each of them to disable them on startup. The Adobe website is safe enough for you to request a fresh download of Reader 8. Once the install is successful you can reset your protection programs.
WARNING-Editing the Registry is Dangerous, You do so at your own risk!
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Newsgroups: adobe.reader
Subject: Re: I downloaded Reader 8 when I was advised to upgrade
Message-ID: <3bc31a86.0@webcrossing.la2eafNXanI>
Date: Thu, 8 Feb 2007 09:56:59 -0800
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