Re: Unable to use Reader

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Article #8725

#8725

From: Ben_Coplan
Date: Thu, 25 Jan 2007 20:07

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No-you are doing the right thing. However, it appears that you have a file or folder that needs to be manually removed if the utility has failed. I am not one to suggest extreme measures lightly. This seems to be a situation where you will need to try the suggestions I have made. This should remove ALL of the Adobe references that relate to Reader. If you happen to have any anti-anything programs running Shut them off as they can interfere with downloads and installs of some programs.
Hope this helps get things moving in the right direction for you.

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From: Ben_Coplan@adobeforums.com
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Subject: Re: Unable to use Reader
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Date: Thu, 25 Jan 2007 12:07:19 -0800
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