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Article #8867

Re: Installation Problem

#8867
From: Evan_DeBloois
Date: Wed, 24 Jan 2007 17:47
7 lines
1263 bytes
When I try to update my Adobe Reader 7 to 7.0.9 I get the same error:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\PDF.PdfCtrl.6\CLSID.
Verify that you have sufficient access to that key, or contact your support personnel.

I am the system administrator and should have access.

The same error also prevents me from installing Adobe Reader 8
Technical Details
Message-ID: <3bc19989.10@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!news4.google.com!border1.nntp.dca.giganews.com!nntp.giganews.com!nx01.iad01.newshosting.com!newshosting.com!newsfeed.icl.net!newsfeed.fjserv.net!news.tele.dk!news.tele.dk!small.news.tele.dk!newsgate.cistron.nl!xs4all!news2.euro.net!feeder1.cambrium.nl!feeder3.cambrium.nl!feed.tweaknews.nl!217.73.144.44.MISMATCH!ecngs!feeder.ecngs.de!news.germany.com!news.isoc.lu!webcrossing
References: <3bc19989.-1@webcrossing.la2eafNXanI>

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From: Evan_DeBloois@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!news4.google.com!border1.nntp.dca.giganews.com!nntp.giganews.com!nx01.iad01.newshosting.com!newshosting.com!newsfeed.icl.net!newsfeed.fjserv.net!news.tele.dk!news.tele.dk!small.news.tele.dk!newsgate.cistron.nl!xs4all!news2.euro.net!feeder1.cambrium.nl!feeder3.cambrium.nl!feed.tweaknews.nl!217.73.144.44.MISMATCH!ecngs!feeder.ecngs.de!news.germany.com!news.isoc.lu!webcrossing
Newsgroups: adobe.reader
Subject: Re: Installation Problem
Message-ID: <3bc19989.10@webcrossing.la2eafNXanI>
Date: Wed, 24 Jan 2007 09:47:19 -0800
References: <3bc19989.-1@webcrossing.la2eafNXanI>
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