Unable to use Reader

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Article #8901

#8901

From: Barbara_Huber_Pearson
Date: Wed, 24 Jan 2007 21:37

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I tried to open a PDF file and I got a message saying I needed to install Adobe Reader, I am running Windows XP. I tried to install the newest version (8) and it gets almost done installing then says cannot remove the old files. I went to Control Panel Add/Remove Programs and the list shows Adobe Reader 7.0,8. I clicked on it to remove it starts then stops with a message saying it is unable to remove due to a patch package problem and to contact Adobe. I am stumped, I never had a problem opening a PDF file before, this just started, what do I do from here? Thank you.

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From: Barbara_Huber_Pearson@adobeforums.com
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Subject: Unable to use Reader
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Date: Wed, 24 Jan 2007 13:37:07 -0800
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