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Article #8907

WinXP install problem

#8907
From: Terrence_Branscombe
Date: Tue, 23 Jan 2007 05:12
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On a Windows XP Media Center 2005 system the installation of Adobe Reader 8.0 hits a couple of snags over registry key permissions despite being run from an account in the Administrators group.

The install displays a dialog complaining that it cannot write to a key named "SOFTWARE\Classes\.pdf\PersistentHandler" and gives the user a button to "Retry", "Cancel", or "Ignore". BTW, I believe it referred to the HKLM version of this Key, not the HKCR version, but can't be sure.

Anyway, I chose "Ignore", and the installer complained about not having write access to a second key whose name I did not jot down. I chose "Ignore" a second time and the installation reported itself completed. I viewed the permissions on the first key and the only entry was the "Everyone" account; it had Read access. When I tried increasing the permission level access was denied.

The Reader appears to run normally for now, but should there have been permissions problems with Registry keys?

Cheers,
Terry
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Subject: WinXP install problem
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Date: Mon, 22 Jan 2007 21:12:01 -0800
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