Re: Install problems

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Article #9100

#9100

From: Ben_Coplan
Date: Sun, 21 Jan 2007 22:51

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You may need Administrator rights to do a complete uninstall of Reader. If you are the only user and have XP Pro or Home, then this should be the case. I will assume that Dell has not done anything that will block what I am about to suggest. You need to completely remove Adobe Reader-that means everything that you can find and safely take out (folder, files, etc). Obviously, there is a Registry entry that is part of the problem.
 WARNING-editing the Registry is Dangerous. Do so at your own risk! Before doing this-make a backup of the Registry and a Restore Point as well. If you elect to do this, be sure to only remove things that are Adobe related.
Now you can download and install Reader 8. Good luck

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Subject: Re: Install problems
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Date: Sun, 21 Jan 2007 14:51:22 -0800
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