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Article #9261Re: "There is a problem With Adobe Acrobat/Reader. Please exit Adobe/Reader and try again"
From: Bucky_Koehler
Date: Wed, 17 Jan 2007 22:54
Date: Wed, 17 Jan 2007 22:54
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1383 bytes
Machines that don't have Adobe Acrobat installed (just Adobe Reader 8 ). Steps to recreate: Use the Adobe Customization Wizard 8 on Adobe Reader 8 and select "Make Acrobat the default viewer if both Acrobat and Reader are installed". Use the generated customized MST to install just Adobe Reader 8 on a fresh XP install. Test by clicking on a PDF link in Internet Explorer and get the error "There is a problem With Adobe Acrobat/Reader. Please exit Adobe/Reader and try again". Notes: This thread is due to the Adobe Customization Wizard 8 failing to correctly set said setting. In my example both Acrobat and Reader are not installed, thus the logic should be to make Reader the default; instead you get a warning message before Reader launches.
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X-Google-Thread: 10273d,6dbb038a8b382853 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit From: Bucky_Koehler@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!news.glorb.com!news.isoc.lu!webcrossing Newsgroups: adobe.reader Subject: Re: "There is a problem With Adobe Acrobat/Reader. Please exit Adobe/Reader and try again" Message-ID: <3bc2d355.3@webcrossing.la2eafNXanI> Date: Wed, 17 Jan 2007 14:54:56 -0800 References: <3bc2d355.-1@webcrossing.la2eafNXanI> Lines: 16 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit