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Article #9615

Problems printing Crystal Reports 8.5 PDF from Adobe Reader 8.0 (Windows)

#9615
From: John_Galley
Date: Fri, 12 Jan 2007 13:58
9 lines
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Hi there,

Not sure if anyone has seen this issue before - I have found a problem with Adobe Reader 8.0 when printing a PDF document created in Crystal Reports 8.5 (using the Export to PDF).

The document looks fine when viewed on the screen, but when printed the graphs in the document are pixelated (like a very low resolution image) and the detail cannot be read. All other text on the page is fine.

It only seems to be happening on the Windows version of Adobe Reader 8.0 as the document prints fine on the Mac version of Reader 8.0. I have also tried different printers but still get the same printed output.

Many thanks for any assistance.
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Subject: Problems printing Crystal Reports 8.5 PDF
 from Adobe Reader 8.0 (Windows)
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Date: Fri, 12 Jan 2007 05:58:50 -0800
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