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Article #962Adobe Crashes when using snapshot
From: michaelaprince
Date: Fri, 20 Feb 2009 03:17
Date: Fri, 20 Feb 2009 03:17
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1305 bytes
Hi, I am using adobe reader 9 and everytime i select the snapshot tool and then select something adobe crashes. Below is what windows gives says. For any help I will be eternally grateful. Problem signature: Problem Event Name: APPCRASH Application Name: AcroRd32.exe Application Version: 9.0.0.332 Application Timestamp: 4850f0a3 Fault Module Name: StackHash_89a4 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 90ff629e OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 89a4 Additional Information 2: 7e6d98bbcd87bdad5b401cd092f2ca3a Additional Information 3: 0936 Additional Information 4: 96db3dc1663458176b49b7aa7d043de8
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X-Google-Thread: 10273d,5ae9f007ce8236b5,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: michaelaprince@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news2.google.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Adobe Crashes when using snapshot Message-ID: <59b7fdd9.-1@webcrossing.la2eafNXanI> Date: Thu, 19 Feb 2009 19:17:34 -0800 Lines: 22 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit