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Article #9797

Reader 8 Problems Printing to Canon Copier

#9797
From: Jake_McEntire
Date: Tue, 09 Jan 2007 20:37
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I am having a hard time troubleshooting this one:

Some PDF documents will not print to our Canon IR2200. I am running PCL5e driver and everything else prints fine even some PDFs print fine. What happens is after I hit print it is sent to the printer, I can hear the copier warming up like it is about to print and then nothing. I can go into the print logs on the copier and it will show the document as successful. If I print the document as an image it will print fine, but I don't want to have to train everyone how to do that. For now everyone prints their pdfs to our Sharp Copier or HP LJ (both PCL 5e).

I have also tried saving a copy of the document but still will not print.

Thanks
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Subject: Reader 8 Problems Printing to Canon Copier
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Date: Tue, 9 Jan 2007 12:37:01 -0800
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