Runtime error when launching Acrobat 9 or Reader 9

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3 total messages Started by Vincent_McGrath Tue, 17 Feb 2009 18:49

#1102

Author: Vincent_McGrath
Date: Tue, 17 Feb 2009 18:49

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Reference: KB404597

According to the information in the referenced KB article, this is a known problem with Adobe Systems. The suggested "workaround" didn't work. As it is now, I cannot open any PDF files, whether from Adobe Reader, within e-mails, or form a web page. This is causing me some problems since I frequently get reports in PDF form, and I have a need to open PDF forms within web pages.

Please advise!

Thanks!

Vince McGrath

Re: Runtime error when launching Acrobat 9 or Reader 9

#1113

Author: Appligent_Document_Solutions
Date: Wed, 18 Feb 2009 14:15

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What OS are you running?

It is not recommended to have both Acrobat and Reader on the same machine.

Re: Runtime error when launching Acrobat 9 or Reader 9

#859

Author: Ryan_Catcott
Date: Fri, 27 Feb 2009 19:46

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I've been researching this problem for a while, never found a solution. Tried the workarounds I've seen, don't work, running XP pro, no acrobat. This has happened on at least 6 different computers that I've seen. Several users refuse to use adobe acrobat anymore.

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