Acrobat Reader cannot be installed??? Version 4-9

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3 total messages Started by JJ_Straub Tue, 10 Feb 2009 02:40

#1237

Author: JJ_Straub
Date: Tue, 10 Feb 2009 02:40

8 lines
1095 bytes

Hi, can anybody help me? My son messed with the registry in XP Pro SP3 and deleted my Acrobat Reader. I tried to reinstall it using everything I read but no luck. Here are the two Errors I get:
Error 1401.Could not create key \.fdf\AcroExch.FDFDoc\ShellNew. System error
and
Error 1402.Could not open key: UNKNOWN\.fdf. System error 5
I checked and made sure the reg-key had full permission etc. NO LUCK.
What did my son delete??? Can I recreate the proper Registry Key or Keys?
Thank you, I need Help, cannot read any .pdf files anymore????????
JJ

Re: Acrobat Reader cannot be installed??? Version 4-9

#1240

Author: graffiti
Date: Tue, 10 Feb 2009 03:51

1 lines
706 bytes

Download and run the Microsoft Installer Cleanup Utility and get rid of any traces of Reader. Reinstall Reader.

Re: Acrobat Reader cannot be installed??? Version 4-9

#1242

Author: Pat_Willener
Date: Tue, 10 Feb 2009 05:11

1 lines
739 bytes

If the Windows Installer Cleanup Utility does not help (although it should), try a System Restore to a date before your son played with the registry.

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