Thread View: adobe.reader
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2 total messages
Started by Jon_Wurl
Fri, 06 Feb 2009 23:13
Adobe 9 plugin save function does not always work
Author: Jon_Wurl
Date: Fri, 06 Feb 2009 23:13
Date: Fri, 06 Feb 2009 23:13
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1773 bytes
This may not be a problem with Adobe Reader or Internet Explorer, but my credit card company says it is, so I need to look. When I try to get my on-line statements from a particular credit card company, a new IE window with Adobe Reader running "underneath" comes up fine. When I press the "Save" icon (the floppy disk icon) nothing happens. I have done this recently with another similar site (brokerage account) successfully, so my version of Reader and/or IE7 do not seem to be the problem. Note that in all cases the bank/broker do not give direct access to the pdf file, which is probably for security reasons -- in other words, "right-click/save-as" does not work for on-line statements. Instead they run a server-end script which "presents" the pdf to the new browser window. All of this indicates that they have control over the security and therefore disallow me from saving locally. If anyone knows of a setting I need to make, or if they can confirm that the problem is on the server end, I could use the help. I want to stay paperless, so you'll be helping the environment if you help me :) My alternative is to print the statement, then scan it and throw it out, which is obviously ridiculous :)
Re: Adobe 9 plugin save function does not always work
Author: Appligent_Document_Solutions
Date: Mon, 09 Feb 2009 15:21
Date: Mon, 09 Feb 2009 15:21
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It is not a reader error. It is how the document has been saved and sent to you. Have you tried the save as?
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