Internet explorer has encountered a problem with an add-on and needs to close

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2 total messages Started by Fred_Mihaylo Wed, 02 Aug 2006 17:11

#15044

Author: Fred_Mihaylo
Date: Wed, 02 Aug 2006 17:11

1 lines
818 bytes

When trying to retrieve a pdf file using explorer I keep getting the above error. The add-on being used is AcroPDF.dll. I've downloaded the latest reader and my explorer is up to date. Help!!

Re: Internet explorer has encountered a problem with an add-on and needs to close

#15045

Author: Fred_Mihaylo
Date: Wed, 02 Aug 2006 18:13

1 lines
893 bytes

I may have answered my own question. Appears there's a compatibility issue with the pdf files from the internet and version 7.0.8 of Acrobat Reader. I uninstalled 7.0.8 and loaded Acrobat 6.0 and the problem went away.

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