Save as file names default differently after Acrobat 7 upgrade...

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5 total messages Started by steve_ramirez Wed, 19 Jul 2006 15:51

#15261

Author: steve_ramirez
Date: Wed, 19 Jul 2006 15:51

7 lines
1135 bytes

I have a user who would save PDF files from a court's website online and the file name would default to the file name on the court's server.

After upgrading the user to Acrobat 7, when the user tries to save the file the file name no longer defaults to the file name on the website's server.

Any ideas? I've looked around through the settings. My guess is the solution lies in the registry.

Thanks!

Re: Save as file names default differently after Acrobat 7 upgrade...

#15182

Author: MarkATS
Date: Wed, 19 Jul 2006 19:42

1 lines
638 bytes

can you provide an example.

Re: Save as file names default differently after Acrobat 7 upgrade...

#15186

Author: steve_ramirez
Date: Wed, 19 Jul 2006 20:12

3 lines
861 bytes

I just sent an email to the user asking for her login information so that I can give you scree shots from a working PC (one without Acrobat 7), and a non-working PC (one with acrobat 7).

I'll post the screen shots as soon as I hear from her.

Re: Save as file names default differently after Acrobat 7 upgrade...

#15142

Author: steve_ramirez
Date: Thu, 20 Jul 2006 20:34

14 lines
1310 bytes

Ok!

Here we go. The first two screen shots are from a PC that has Adobe Acrobat 5 and the last one is a PC with Acrobat 7. The first two look the way they are supposed to, and the last cuts off text.

Screen shot 1
(Here you can see the image name in the description)


Screen shot 2
(Here you can see that when I view the file and choose save, the document name includes the document description that was on the previous page)


Screen shot 3
(This is the file name default when you try to save these types of documents from a PC with Acrobat 7)

Re: Save as file names default differently after Acrobat 7 upgrade...

#15144

Author: MarkATS
Date: Thu, 20 Jul 2006 20:52

2 lines
851 bytes

When you click on the View Document button, does the PDF open in the browser? If yes, what is the url that shows in IE?
Look at Document Properties for the PDF you download and see what it has entered for "Title" under the Description tab.

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