Trouble with .api coming up

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7 total messages Started by Tom_Staley Mon, 10 Jul 2006 21:41

#15493

Author: Tom_Staley
Date: Mon, 10 Jul 2006 21:41

30 lines
1269 bytes

I am using window XP home and just recently upgraded to Adobe Reader 7.08 from version 5.0, which I uninstalled.
When I open a page into the reader I get an error "There was an error while loading the plug-in 'Accessbility.api' Two
plugins are attempting to register with the same name." I click ok then these come up one at a time.

Acro form.api
Annots.api
Checkers.api
digSig.api
ebook.api
Escript.api
HLS.api
IA32.api
Image Viewer.api
LegalPDF.api
MakeAccessble.api
MultiMedia.api
PDDom.api
PictureTasks.api
PPLDlite.api
Reflow.api
Saveasrtf.api
Search.api
Search5.api
SendMail.api
Soap.api
Spelling.api
Updater.api
Weblink.api

Anyone know how I can stop this.

Re: Trouble with .api coming up

#15495

Author: MarkATS
Date: Mon, 10 Jul 2006 22:13

1 lines
686 bytes

Sounds like you installed Reader 7 in to the Reader 5 folder instead of the default location.

Re: Trouble with .api coming up

#15496

Author: Tom_Staley
Date: Mon, 10 Jul 2006 23:00

1 lines
779 bytes

When it did that the first time, I uninstalled both versions then reinstaled 7.0.8, didn't make any difference. But after all the error messages, it goes to the program.

Re: Trouble with .api coming up

#15498

Author: MarkATS
Date: Tue, 11 Jul 2006 03:23

1 lines
727 bytes

So, did you search for any of the files and find two of each? If so, I would try to figure where they are are get rid of half of them.

Re: Trouble with .api coming up

#15499

Author: Tom_Staley
Date: Tue, 11 Jul 2006 05:04

1 lines
690 bytes

sure did, where would you find the .api files on the computer, I did a search and couldn't find them.

Re: Trouble with .api coming up

#15500

Author: Tom_Staley
Date: Tue, 11 Jul 2006 05:14

2 lines
688 bytes

I found them at C:\Adobe\Acrobat 7.0\Reader\Plugins\Optional\
There were no duplicate files there.

Re: Trouble with .api coming up

#15501

Author: Aandi_Inston
Date: Tue, 11 Jul 2006 06:43

14 lines
1217 bytes

There will be no duplicate file names in one folder, but certain kinds
of error, including installing two releases of Reader to the same
folder, can cause this because the names are internally the same. To
get rid of the problem do this.

1. Make a note of where Reader is installed.
2. Uninstall Reader (Add/Remove Programs).
3. Remove the folder you noted in step 1.
4. Reinstall Reader.

On no account skip step 3, or guess at the folder, or you will make no
difference at at all.

Aandi Inston

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