Unable to Launch AOM during install.

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13 total messages Started by Mark_W_Roper Tue, 04 Jul 2006 00:00

#15593

Author: Mark_W_Roper
Date: Tue, 04 Jul 2006 00:00

13 lines
1039 bytes

I just recently reformatted my HDD. When I try to install Adobe Reader 7.0 I get this.

"The file does not have a program associated with it for performing this action. Create an association in the folder options control panel."

I hit ok and get.

"Last Error 1155".

Hit ok again and get this error

"Unable to launch AOM File. CreateProcess return code 10479172".

Can't seem to find anything in your FAQ's on this, any idea where I can go to fix it?

Re: Unable to Launch AOM during install.

#15612

Author: Matt_Keith
Date: Tue, 04 Jul 2006 12:17

3 lines
672 bytes

Mark,

Did you figure it out yet? I'm having the same exact problem.

Re: Unable to Launch AOM during install.

#15526

Author: Mark_W_Roper
Date: Tue, 04 Jul 2006 22:39

1 lines
753 bytes

Nope, not yet... Let me know if you figure it out.

Re: Unable to Launch AOM during install.

#15529

Author: Matt_Keith
Date: Wed, 05 Jul 2006 01:25

1 lines
804 bytes

I just submitted the question through support email. Hopefully I'll get an answer soon. It says it takes about 2 business days. I'll let you know.

Re: Unable to Launch AOM during install.

#15532

Author: Aandi_Inston
Date: Wed, 05 Jul 2006 06:52

3 lines
768 bytes

Is there a support e-mail address? What is it?

Aandi Inston

Re: Unable to Launch AOM during install.

#15540

Author: Matt_Keith
Date: Wed, 05 Jul 2006 11:26

1 lines
998 bytes

I sent my question through a form on their site, but I ended up getting a reply saying that they don't answer emails about technical issues. They said they do have a support line for PAYING customers, though... so I guess we'll just have to wait and hope someone will answer our question here.

Re: Unable to Launch AOM during install.

#15567

Author: Gene_Hutton
Date: Wed, 05 Jul 2006 20:34

2 lines
1085 bytes

the reason you are getting the error is because the Adobe Download Manager cannot find a program to associate with in order to launch and download the Reader. You can bypass this by downloading directly from the ftp site. Use this address: <http://tinyurl.com/lcfvv>
When you go to that site you will immediately be prompted with a file download box. You can choose Run but I recommend saving it to your desktop and then running the Reader install from there. good luck!

Re: Unable to Launch AOM during install.

#15569

Author: Mark_W_Roper
Date: Wed, 05 Jul 2006 22:24

1 lines
664 bytes

Thanks Gene, that worked great!!

Re: Unable to Launch AOM during install.

#15641

Author: _db_
Date: Fri, 07 Jul 2006 00:49

1 lines
628 bytes

I have same problem. Thanks Gene

Re: Unable to Launch AOM during install.

#15429

Author: Levi_Wallach
Date: Wed, 12 Jul 2006 01:36

1 lines
782 bytes

I've gotten the same issue. This is really dumb. A major piece of software that people can't even install and Adobe won't help you? Why offer it for free then?

Re: Unable to Launch AOM during install.

#15430

Author: Levi_Wallach
Date: Wed, 12 Jul 2006 03:08

5 lines
932 bytes

Did some searching and found that you can download the full version by going to Adobe's ftp site:

ftp://ftp.adobe.com/pub/adobe/reader/win/7x/7.0/enu/AdbeRdr70_enu_full.exe

you should be able to pull that url up in a web browser and just download it that way too. It worked for me, anyway.

Re: Unable to Launch AOM during install.

#15443

Author: graffiti
Date: Wed, 12 Jul 2006 14:29

1 lines
724 bytes

Or you can get the latest version 7.0.8 at: ftp://ftp.adobe.com/pub/adobe/reader/win/7x/7.0.8/enu/AdbeRdr708_en_US.exe

Re: Unable to Launch AOM during install.

#15468

Author: Carol_S_Ryan
Date: Wed, 12 Jul 2006 23:06

3 lines
803 bytes

Thanks, Gene. You really helped me after 3 days of frustration. Finally I was able to install Reader successfully.

Carol

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