Thread View: adobe.reader
7 messages
7 total messages
Started by Sheila_Hunter
Thu, 06 Jul 2006 22:31
.pdf files
Author: Sheila_Hunter
Date: Thu, 06 Jul 2006 22:31
Date: Thu, 06 Jul 2006 22:31
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I cannot open a .pdf file from an attachment to an email. I can open one from a website. I can save the file to My Documents but still cannot open it. I am running Version 6.01 on Windows 2000 on a Dell Inspiron 8100 Laptop. I have uninstalled and reinstalled and this did not help.
Re: .pdf files
Author: graffiti
Date: Thu, 06 Jul 2006 22:38
Date: Thu, 06 Jul 2006 22:38
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It's probably corrupt. Here's an FAQ on the subject or PDF and email: <http://www.adobeforums.com/cgi-bin/webx/.3bbad474/0>
Re: .pdf files
Author: Sheila_Hunter
Date: Fri, 07 Jul 2006 14:28
Date: Fri, 07 Jul 2006 14:28
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I don't think that would be the problem. I can forward my email to myself and open it on another computer and be able to retrieve the .pdf file. It just won't open on my laptop.
Re: .pdf files
Author: graffiti
Date: Fri, 07 Jul 2006 15:09
Date: Fri, 07 Jul 2006 15:09
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Hmm. Is the other computer running the exact version of Reader 6 as the first one?
Re: .pdf files
Author: Sheila_Hunter
Date: Fri, 07 Jul 2006 15:30
Date: Fri, 07 Jul 2006 15:30
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No. It is running Version 5.0.
Re: .pdf files
Author: graffiti
Date: Fri, 07 Jul 2006 15:35
Date: Fri, 07 Jul 2006 15:35
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Ok I guess we'll need some more information like what "exactly" happens when you try and open it? How are you trying to open it (File>Open, double clicking...etc)? Does the machine running 6.x have the most updated version of 6? If you can post a link to the problem PDF, that would help too.
Re: .pdf files
Author: Sheila_Hunter
Date: Mon, 17 Jul 2006 18:20
Date: Mon, 17 Jul 2006 18:20
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Nothing happens when I try to open it. I have double clicked, gone to File>Open, etc. to try and open it. When I do these, nothing at all happens. I am running 6.0.1. I don't know how to post a link.
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