Bad Update Experience

Thread View: adobe.reader

3 messages

[T] Back to Threads [V] Tree View [G] Group Articles

3 total messages Started by Steve_Mueller Thu, 29 Jun 2006 20:37

#15673

Author: Steve_Mueller
Date: Thu, 29 Jun 2006 20:37

9 lines
1514 bytes

I just got asked if I wanted Reader to automatically check for updates every week, so I said to do that. Reader came back with three updates that it said that I should have -- 7.0.5, 7.0.7 and 7.0.8. I said to install them.

What a pain! For each update, I had to reboot my PC. That's three reboots for three point-point releases! Hasn't anybody there heard of cumulative updates? The system obviously knows what version I have, so it would be wonderful if you created cumulative updates to avoid rebooting my PC more than once.

Now, I'm a software developer, too, and I understand that you can't do this forever. I would probably recommend cumulative updates for each major version (5.x to 6.0, 6.x to 7.0, 7.x to current). That way nobody would have to reboot their machine more than once per major version.

Of course, the bigger question is why Reader is so tied into the system that it requires a reboot at all, but I won't go there.

Steve

Re: Bad Update Experience

#15666

Author: Hagar76
Date: Sat, 08 Jul 2006 00:44

9 lines
1277 bytes

I absolutely agree!!!

I recently reloaded a ghost backup of my system from about 8 months ago. I have been rebooting my machine what seems like at least three a day since so that Acrobat Reader can do its damn updates to catch up. An absolute PAIN!

It usually requires 3 reboots in a row, and to top it off, my video drivers seem to go walkies, so I have to reinstall those, reset my dual monitor span settings, adjust the resolution and relocate my icons.

Again... WHAT A PAIN!!!

Why the hell does it need to reboot Every Time? Once a day not enough? Even better, how about NEVER!

Re: Bad Update Experience

#15075

Author: vadim_rapp1
Date: Fri, 21 Jul 2006 13:23

1 lines
1059 bytes

As someone who does installations at work, I can confirm that Reader installation is made very unprofessionally. For example, they don't even care to associate PDF files with the program properly - the way they do it is a hack in fact. I have actually created a transform that fixes their bugs, so whenever I deploy the next version to the users, it goes with the transform.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads