There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

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3 total messages Started by Shobha_Jayakumaraswamy Tue, 31 Mar 2009 14:38

#160

Author: Shobha_Jayakumaraswamy
Date: Tue, 31 Mar 2009 14:38

5 lines
1219 bytes

We have Adobe Reader 8.1.3 set to open in the browser.

We are trying to open PDF files within IE Browser. While opening multiple documents in the IE Browser, we get "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again." error, once we click on the "OK" button, PDF file opens in the Adobe reader. This happens randomly while some files open up in IE Browser and some files get the above mentioned error message and open in the Adobe Reader.

We need to open all the PDF files in the IE Browser. Any input is greatly appreciated.

Re: There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

#131

Author: Mkashif
Date: Fri, 03 Apr 2009 06:07

2 lines
719 bytes

Try solutions at
 <http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405461>

Re: There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again.

#139

Author: Shobha_Jayakumaraswamy
Date: Fri, 03 Apr 2009 13:23

13 lines
1201 bytes

Thanks for the response.

We have set Adobe as per the link.

Th problem is, PDF files opens randomly in IE Browser and some files get the above mentioned error message and open in the Adobe Reader.

We have even delayed the URL calls, but still randomly get the error message "There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again."

And the second issue we have is, even after setting the response to no-Cache, PDF files are still cached in the temp folder.

Any input is greatly appreciated.

Thanks

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