Unable to open PDF directly if we use Acrobat reader 8.0

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1 total messages Started by Ramakrishna_D Wed, 21 Jan 2009 13:39

#1778

Author: Ramakrishna_D
Date: Wed, 21 Jan 2009 13:39

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We are facing some problems in our production site. Generally when user clicks on PDF icon, pdf used to open. This is the case with IE 6.0/7.0 and Acrobat 6.0.

But now, they are unable to open the pdf's as it is displaying "FileDownload" pop up window, and it has "Save" or "Cancel" button, so user needs to download and save the file to open the pdf. This is the case with IE 6.0/7.0 and Acrobat 8.0.

So I noticed that the problem exists in Acrobat Reader 8.0

I tested the following scenarios:

1) Mozilla 2.0 � acrobat 8.0 working fine. The pdf contents are embedding fine the browser window.

2) We are facing problems with the combination IE 6.0/7.0 and Acrobat reader 8.0.

Can anyone let us know how can we resolve this issue i.e pdf's should open with Acrobat Reader 8.0

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