Thread View: adobe.reader
4 messages
4 total messages
Started by Kenny_Silverman
Fri, 16 Jan 2009 14:50
Acrobat 6 and Reader 9 - Can't open PDF on web
Author: Kenny_Silverman
Date: Fri, 16 Jan 2009 14:50
Date: Fri, 16 Jan 2009 14:50
15 lines
1250 bytes
1250 bytes
Hi, On my work machine, I have Acrobat 6 installed so I can create PDFs (I hope to get authorized for Acrobat 8 soon). When trying to view/open a PDF on a website, I was getting the following message: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Adobe Acrobat/Reader version 8 or 9 is required." And the PDF won't open. I downloaded Reader 9, and updated both Acrobat 6 and Reader 9 with all updates. In Preferences, I have played with enabeling/disabeling the "Display PDF in browser" on both Arobat and Reader with no luck. Are there any other settings I need to change to be able to open PDFs? Many thanks!
Re: Acrobat 6 and Reader 9 - Can't open PDF on web
Author: gregg_schaberle
Date: Fri, 23 Jan 2009 19:57
Date: Fri, 23 Jan 2009 19:57
10 lines
1445 bytes
1445 bytes
. Uninstalling Reader version 9 2. Installing Reader version 8.1 from the abobe.com website 3. I then had to uninstall via control panel add remove programs the adobe.com program, and I also uninstalled the Adobe AIR program. 4. I then checked in my Add Remove programs list and Adobe Reader 9 is still listed, I uninstall it again (why I don't know). 5. I then view a PDF file outside of Internet Explorer and I have to accept the license agreement in a popup window to get Reader 8 working properly. 6. I then go to a web page that links to a PDF file and finally I can view PDfs in the browser again. We have around 30 PCs in our department with Adobe Reader 9 and some of them work in a browser and some of them do not, so there appears to be a conflict of some sort. For info, I have Acrobat Professional 8.1 on my PC also.
Re: Acrobat 6 and Reader 9 - Can't open PDF on web
Author: Kenny_Silverman
Date: Sat, 24 Jan 2009 02:07
Date: Sat, 24 Jan 2009 02:07
12 lines
1103 bytes
1103 bytes
Thanks. In trying to solve my problem, I have at least been able to open PDF's by doing the following in Acrobat 6.0 (or I assume any other version you have): Open Acrobat Goto EDIT > PREFERENCES Select Internet DESELECT "Display PDF in Browser" I can now open web-based PDF's using the 9.0 Reader. Maybe Acrobat has a higher priority as compared to the Reader? I don't know, but my main goal was met. It's yet to be seen if I messed up Acrobat (I haven't had to use it yet), but I hope not. Kenny
Re: Acrobat 6 and Reader 9 - Can't open PDF on web
Author: Kenny_Silverman
Date: Sat, 24 Jan 2009 02:14
Date: Sat, 24 Jan 2009 02:14
3 lines
734 bytes
734 bytes
I should have clarified I went into Reader 9.0 and made sure "Display PDF in Browser" was SELECTED, while it was DESELECTED in Acrobat. Kenny
Thread Navigation
This is a paginated view of messages in the thread with full content displayed inline.
Messages are displayed in chronological order, with the original post highlighted in green.
Use pagination controls to navigate through all messages in large threads.
Back to All Threads