Adobe Reader 8 and Microsoft Office 2003 Error

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1 total messages Started by Samuel_DeGroff Tue, 13 Jan 2009 14:19

#1986

Author: Samuel_DeGroff
Date: Tue, 13 Jan 2009 14:19

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I currently have a client who is experiencing an error on their Windows XP machine. Any time that the user opens a .PDF document in Outlook 2003, Word 2003 crashes. Word will try to recover the document, and will ask if it should open in Safe Mode. If the "Save My Settings" wizard is ran, it will fix the issue until next time. Adobe Professional is installed on the PC, and Adobe Reader 8.0 is being used.

I appreciate any help that can be given, and if anymore information is needed, please let me know.

Thanks!

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