Outlook 2007 -Acrobat/Reader 8.1 Previewer Problem

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2 total messages Started by Paul_Proefrock Mon, 12 Jan 2009 16:56

#2040

Author: Paul_Proefrock
Date: Mon, 12 Jan 2009 16:56

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I am running Outlook2007 on an XP Pro /SP3 machine and continue to have problems with the previewer handler of Acrobat. I have Acrobat 8.1.3 and Reader 8.1.3 installed.

The previewer will work a couple times and then I get an error message that the handler isn't working. I've learned by closing all windows or rebooting, I can get it to work again till the next freeze.

Searching the Adobe site, I find some mention of the problem but no solutions. The previewer was working well till the latest Adobe upgrade.

Any ideas on what is causing this and more importantly, how to correct it

Thanks

Paul

Re: Outlook 2007 -Acrobat/Reader 8.1 Previewer Problem

#1957

Author: Michael Kazlow
Date: Mon, 12 Jan 2009 21:53

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I'd recommend removing Reader. Adobe doesn't recommend installing 
Acrobat and Reader on the same computer.

Mike

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