Customization Wizard 9 - Disable Online Features Does Not Work - Thread - go-pugleaf

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2 total messages Started by Dan_Oelke Mon, 05 Jan 2009 17:36

Customization Wizard 9 - Disable Online Features Does Not Work

#2157

Author: Dan_Oelke
Date: Mon, 05 Jan 2009 17:36

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I am working with the Adobe Customization Wizard 9 to create the MSI and MST files necessary to update our version of Acrobat Reader to 9 on our corporate network. I check the boxes for the options "Disable all Acrobat.Com access, including initiation and participation" and all of the check-boxes under "Online Features", except for "Disable Viewing of PDF with Ads for Adobe PDF". My goal is to disable all of the online features so that our users cannot update the version of Reader on their own, or work with Reader online.

When I gererate the PDF and save to the MSI using the menu options, and then do the install, the program installs fine; however, the online options are all still enabled. Has anyone else seen this? I have tried to install the Customization Wizard on 2 "clean" (no other apps installed, except for Windows XP)computers. I have deleted the MSI and MST files and created them from scratch from both computers. I have tried this install using a computer that is not a member of our domain (no security policies enforced). I am not sure what to try next? We do not have an Adobe Support Agreement yet (my Manger is working to get one), so I cannot call Adobe for support, for Reader, without the agreement.

If you have any ideas, please let me know. I really appreciate your assistance and help with this!

Thank you!

Dan

Re: Customization Wizard 9 - Disable Online Features Does Not Work

#2191

Author: Dean_Chaney
Date: Tue, 06 Jan 2009 20:56

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1159 bytes

I came across your post because I am looking for an answer to the same corruption. Installation completes, but installed configuration does not match my settings. I have similar but separate packages hosted on 2 different servers from which I pushed installation to 2 different LANs. All evidence so far is that all installations are corrupt, all of which defeats the purpose of using the Adobe Customization Wizard.
I suspect I will have to revisit all systems.
I have no answers to offer, but will monitor this site in case you do get good advice to fix.

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