Adobe Reader 9 will not install reporting installatiom package could not be opened

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4 total messages Started by David_Weikart Tue, 06 Jan 2009 17:21

#2185

Author: David_Weikart
Date: Tue, 06 Jan 2009 17:21

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I have WIN XP PRO with SP3. This is a new machine and is running beautifully except Adobe Reader 8 or 9 will not install.

At about 94% done the Adobe Download manager stops and shows the following Windows Installer message

The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package.

Of course when I click OK. I get the message from the downloader that "Installation operation completed successfully". Which of course is not true.

Can any one explain what is happening, and how I should address?

Re: Adobe Reader 9 will not install reporting installatiom package could not be opened

#2193

Author: Dean_Chaney
Date: Tue, 06 Jan 2009 21:05

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836 bytes

Try unregistering and registering the msiexec.

From memory, from a command line:

msiexec.exe /unregister
msiexec /regserver

I found this to work with a different Windows Installer Package.

Re: Adobe Reader 9 will not install reporting installatiom package could not be opened

#2119

Author: Gary_Bollinger
Date: Wed, 07 Jan 2009 16:36

1 lines
740 bytes

I have the same prob with vista, how do I unregister and register the msiexec?

Re: Adobe Reader 9 will not install reporting installatiom package could not be opened

#1797

Author: David_Weikart
Date: Wed, 14 Jan 2009 21:33

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1071 bytes

Thanks for the help. Your solution to unregister and register msiexec did not resolve the problem, but it got me thinking and I continued looking down this line of thought through the Microsoft KB articles. There I found a comment per security rights authorization. I had been using an account with administrator rights, but I tried again using the actual administrator account. This worked fine. Adobe 9 is installed and running.

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