Reader 9.0 issues with Vista SP1??

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2 total messages Started by RogerG_Green Tue, 23 Dec 2008 13:00

#2487

Author: RogerG_Green
Date: Tue, 23 Dec 2008 13:00

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Have been running free Reader 9.0 for sometime now. I am running on Windows Vista Business and recently installed Vista SP1. I now find Reader 9.0 cannot open my pdf files. Message window states "Adobe Reader 9.0 has stopped working". Have uninstalled and reinstalled Reader 9.0 but the problem still persists.
Any help would be appreciated.

Re: Reader 9.0 issues with Vista SP1??

#2331

Author: RogerG_Green
Date: Mon, 29 Dec 2008 18:13

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Adobe Support declined to assist since my version of Adobe 9.0 was a free download. They did state, however, that there was a "technical problem" and suggested I visit the support forum site (hence the message dated 23 Dec).

In the meantime I have uninstalled Adobe Reader 9.0 and installed Adobe Reader 8.0 - I now do not have a problem.

There is obviously an issue between Adobe Reader 9.0 and Vista Service Pack (SP1).

RogerG Green

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