Trying to add Comment and Markup Toolbar

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6 total messages Started by Daphne_Hill Fri, 19 Dec 2008 20:37

#2534

Author: Daphne_Hill
Date: Fri, 19 Dec 2008 20:37

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I am the author of a PDF document that I have opened in Adobe Reader 9. I am trying to make a Captivate demo movie on how to annotate a PDF using Reader 9, but the Comment toolbar won't come up. I keep checking it, but the toolbar just won't appear. I viewed my Security settings, but it looks like commenting isn't allowed. How do I change this? All that Adobe has is instructions for Reader 8, but those are outdated.

Re: Trying to add Comment and Markup Toolbar

#2539

Author: Michael Kazlow
Date: Fri, 19 Dec 2008 20:57

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You need to enable commenting in Reader from Acrobat. Ordinarily Reader 
cannot make comments in pdfs without special permission.

Mike

Re: Trying to add Comment and Markup Toolbar

#2354

Author: DA_Murphy
Date: Tue, 23 Dec 2008 21:14

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Similar issue: I've sent a PDF to someone for review (PDF created with Acrobat 7.0 Professional), and the reviewer using Reader 9 does not get his commenting toolbar enabled. I've even tried making a copy of the PDF, manually enabling commenting, and sending it to him normally. Still, in his Reader 9 he has no access to the commenting tools. Is this a known issue between 7 Pro and Reader 9? --Dave M.

Re: Trying to add Comment and Markup Toolbar

#2355

Author: Daphne_Hill
Date: Tue, 23 Dec 2008 21:37

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Thanks Mike! DA, Mike is absolutely right. As the author, you have to enable commenting and marking up in the PDF before you send it. Then, he'll either see the toolbar, or be able to enable it (not sure which).
But it absolutely has to be done from the Acrobat Pro side.

Re: Trying to add Comment and Markup Toolbar

#2357

Author: DA_Murphy
Date: Wed, 24 Dec 2008 02:26

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Hi Daphne. I was aware of that, but we still have the problem. If you send the PDF using the review routine, that should enable the commenting tools on the receivers end. An alternative is to manually enable the commenting tools without using the review routine. Our problem here is that I've tried both of these methods and my reviewer (using Reader 9) still does not get his commenting tools enabled when he receives the PDF. Even more odd is that if I check the security settings on the PDF he's received, it say commenting is enabled. But the commenting tools still are not available. I understand this is very anomalous behavior, we just haven't figured out why he's having the problem, or how to get his commenting function to work as expected.

Re: Trying to add Comment and Markup Toolbar

#2358

Author: graffiti
Date: Wed, 24 Dec 2008 03:12

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That is weird DA.

They don't even have a commenting selection in the top menu?

Could you possibly post a link to a sample PDF that doesn't work?

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