could not run the web browser

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3 total messages Started by hnry_knox Tue, 16 Dec 2008 05:08

#2671

Author: hnry_knox
Date: Tue, 16 Dec 2008 05:08

3 lines
873 bytes

I've installed Reader 7.0.9 in order to read ebooks. When I try to activate the mobile device, reader responds with "Acrobat could not run the web browser. Unknown error. (0)". Is there a plug-in missing or corrupted control somewhere. Any suggestions. This is XP SP2 (and SP3) on a Dell Precision.

Any suggestions.

Re: could not run the web browser

#2686

Author: Michael Kazlow
Date: Tue, 16 Dec 2008 20:54

4 lines
810 bytes

With XP SP2 or SP 3 you should be using Reader 9. Reader 7 was not 
designed nor tested in this configuration.

Mike

Re: could not run the web browser

#2688

Author: Michael Kazlow
Date: Tue, 16 Dec 2008 20:57

6 lines
988 bytes

Let me amend my comment. Reader 7 might have been tested with XP SP2, 
but with all the changes in the OS due to security changes, OS changes 
and browser changes, Reader 8.1.3 or Reader 9 would be a better match to 
your software.

Mike

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