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2 total messages Started by jason_volk Thu, 19 Mar 2009 14:35

#452

Author: jason_volk
Date: Thu, 19 Mar 2009 14:35

14 lines
971 bytes

Hi,

To start with, here is the error message:

The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Broswer.
Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.

I do have 8 running and reinstalled it but still get this. I have to save the file to my computer first then open it to view it... ANY ideas?

Thanks,

Jason Volk
 <http://www.vacaconnect.com>
"Connecting the Vacation Rental Community"

Re: Error Message.

#473

Author: Gene_Hutton
Date: Fri, 20 Mar 2009 00:46

27 lines
2337 bytes

try these solutions:

Solution 1: End Acrobat.exe or AcroRd32.exe in the Task Manager

1. Press Ctrl+Alt+Delete.
2. Click Task Manager choose the Processes tab and select either Acrobat.exe or AcroRd32.exe in the list of tasks running .
4. Click End Process and choose Yes to Task Manager warning.
5. Click on a PDF in a browser window.

Solution 2: Remove older versions of Acrobat and then install Acrobat.
If you have older versions of Acrobat or Adobe Reader installed, remove them using the Add/Remove Programs utility, and then install only one of the programs.
1. Close all applications currently running on your system, including other Adobe applications, MS Office applications, and browser windows.
2. Run the uninstaller:
1. Go to Start Menu > Control Panel.
2. Double-click Programs And Features (Windows Vista) or Add Or Remove Programs (Windows XP).
3. Select the Acrobat or Adobe Reader, click Remove, and follow the on-screen instructions.
3. Remove all files related to Acrobat or Reader from your system:
1. Go to Start Menu > My Computer.
2. In the Address bar near the top of the window type one of the following:
On Windows Vista, type: \Users\<user_name>\AppData\Roaming\Adobe
On Windows XP, type: \Documents and Settings\<user_name>\Application Data\Adobe
3. Delete files and folders with Acrobat or Adobe Reader in the name.
4. In the Address bar near the top of the window type one of the following:
On Windows Vista, type: \Users\<user_name>\AppData\Local\Adobe
On Windows XP, type: \Documents and Settings\<user_name>\Local Settings\Application Data\Adobe
5. Delete files and folders with Acrobat or Reader in the name.
6. Reinstall either Acrobat 8 and not Reader 9 or reinstall Acrobat 9 and not Reader 8.x.

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