Thread View: adobe.reader
5 messages
5 total messages
Started by Obloid
Sat, 14 Mar 2009 16:45
Adobe reader deleted itself during 9.1 update!
Author: Obloid
Date: Sat, 14 Mar 2009 16:45
Date: Sat, 14 Mar 2009 16:45
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I let Adobe reader try to upgrade itself to 9.1 while I was viewing a PDF from the web inside the Opera web browser. Everything seemed to be going fine. I got two notifications from the notification area (lower right screen) corner, saying that updates were ready. A bunch of dialog boxes and progress bars, including one that said "validating install." Then a message popped up saying that the install failed. Then I went into C:\Program Files\Adobe\Reader 9.0 and found it completely empty except for an emtpy "Resource" folder. I looked in the "uninstall a program" window in the control panel and Adobe Reader was not there. It is totally gone! I can't open PDFs by double clicking them. None of my web browsers can open PDFs either. This thing is GONE. I am running Windows Vista Home Premium. I am running as standard user (not administrator). Using the Opera web browser.
Re: Adobe reader deleted itself during 9.1 update!
Author: Bernd Alheit
Date: Sat, 14 Mar 2009 21:10
Date: Sat, 14 Mar 2009 21:10
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Install Adobe Reader 9.1.
Re: Adobe reader deleted itself during 9.1 update!
Author: Obloid
Date: Sat, 14 Mar 2009 21:43
Date: Sat, 14 Mar 2009 21:43
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Haha, what wonderful advice, Bernd! What would I have done without you? However I'm pretty sure that Adobe Reader is not supposed to delete itself in the first place, so maybe Adobe should look into that.
Re: Adobe reader deleted itself during 9.1 update!
Author: Bernd Alheit
Date: Sun, 15 Mar 2009 17:25
Date: Sun, 15 Mar 2009 17:25
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You can contact Adobe.
Re: Adobe reader deleted itself during 9.1 update!
Author: Pat_Willener
Date: Mon, 16 Mar 2009 05:03
Date: Mon, 16 Mar 2009 05:03
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This seems quite normal to me; it uninstalled 9.0 successfully, then unsuccessfully tried to install 9.1 - maybe it should have done a rollback...? However, why not just retry the install of 9.1...?
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