Thread View: adobe.reader
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3 total messages
Started by George_Yar
Sun, 01 Mar 2009 23:24
Adobe Readers Crash
Author: George_Yar
Date: Sun, 01 Mar 2009 23:24
Date: Sun, 01 Mar 2009 23:24
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Hi, I have a problem with Adobe Readers 8 and 9. For same files (e.g. IRS p547.pdf, downloaded from www.irs.gov) I can read and move from page to page for a while. All of sudden, instead of transition to the next page I get a message "AR have encountered a problem and will close." The Windows Event Log file in Applications folder says: "Event ID 1000. Fault app. acrobat32.exe 9.0.0.32 module agm.dll 4.18.71.1 address 0x000112b0." Debugging implies that it is an access violation. I hope somebody knows what it means and a work around it. George
Re: Adobe Readers Crash
Author: Mateon3000
Date: Mon, 02 Mar 2009 13:26
Date: Mon, 02 Mar 2009 13:26
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Hi George, Sounds like the file might be corrupt. I'd try re-downloading it, and if it does crash again, it might be easier to uninstall all your adobe applications, then download and install the latest adobe reader. If you'd like to contact me off the forum, visit my homepage. Mateo
Re: Adobe Readers Crash
Author: Mateon3000
Date: Tue, 03 Mar 2009 18:57
Date: Tue, 03 Mar 2009 18:57
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Hi George, Have you found a solution to your problem? Review this and see if this will help. Very similar problem involving agm.dll <http://dll-repair-tools.com/dll-files/agmdll-problems-with-acrobat-reader> If your still have problems you can contact me <http://www.automaticomputing.com> Mateo
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