problem with opening PDF files

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3 total messages Started by Tony_Pluta Mon, 02 Mar 2009 04:58

#888

Author: Tony_Pluta
Date: Mon, 02 Mar 2009 04:58

7 lines
1540 bytes

We have just received new Dell computers with Windows XP SP3. I am epxeriencing strange problems on one of the computer. I have created three CDs with the same pdf file. When I open file from one CD using Acrobat Reader 9, replace CD and I am trying to open the same document on second CD I am getting strange results. Image on the first page is not displaying properly, I am getting messages about missing data, corruption etc. When I will close this computer, restart it and use this second CD to read this trouble file it is reading it just fine. I think Acrobat Reader may be using some sort of cache to speed the reading process and when CDs are replaced the caching process does not work right. I have looked into the preferences and toggled some of them trying to fix this strange problem but nothing has worked so far. What is happening ? How I can make it working. It is happening on one computer only. The same CDs accessed on other identical computers are working fine.

Thanks for help

Regards,

Tony

Re: problem with opening PDF files

#749

Author: Mateon3000
Date: Mon, 02 Mar 2009 13:12

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Hi Tony,

That is very strange indeed. Have you tried accessing other cd/dvd media on the same computer with the same cd/dvd drive? This will probably tell you if there are any problems with the cd-rom drive.

One quick test you can try would be to copy the data from one of the disks onto the computer having problems and opening the file to see if it looks corrupted.

Let me know what you come up with.

You can contact me directly by visiting my home page.

Re: problem with opening PDF files

#784

Author: Selly_Xiu
Date: Tue, 03 Mar 2009 22:38

2 lines
726 bytes

Hi, I try to learned your problem also, but I'm unsure how I can solve your problem. Absolutely very strange.
DebtAndLoans.info <http://www.debtandloans.info>

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