Adobe Acrobat Reader (can't open without saving document)

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5 total messages Started by paul_fortey Mon, 23 Feb 2009 20:58

#920

Author: paul_fortey
Date: Mon, 23 Feb 2009 20:58

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hi guys,

why is it that on my computer, when i download or open a link to a .PDF file, i have the options to either OPEN, SAVE, or CANCEL right from there. there is no need to save it to a location before i can open it...i can just open it. but on my girlfriend's computer, it only gives me the options to SAVE, or CANCEL...no open option... i must save it and then open it. it's really annoying.

it is the same version of adobe acrobat reader and i even uninstalled her version and reinstalled it again hoping that it would fix the problem. is there a patch for Internet Explorer that is causing the issue (we are both using windows XP home, IE 6). anyone have any ideas?

Re: Adobe Acrobat Reader (can't open without saving document)

#925

Author: Pat_Willener
Date: Tue, 24 Feb 2009 01:11

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First, what version of Adobe Reader are you using?

Next, when you reinstalled Adobe Reader, are you sure that IE and all other browsers were closed (so that the browser plug-ins could be properly installed)?

Re: Adobe Acrobat Reader (can't open without saving document)

#940

Author: paul_fortey
Date: Tue, 24 Feb 2009 21:08

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have already completely uninstalled adobe reader and reinstalled it several times thinking that fresh install would cure the problem, and it hasn't made a bit of difference. the version of reader doesn't matter either, as i've tried versions 7, 8 and 9... all with the same exact issue...which makes me think that it might be an issue with MS IE6. and yes, everything was closed.

Re: Adobe Acrobat Reader (can't open without saving document)

#941

Author: paul_fortey
Date: Tue, 24 Feb 2009 21:09

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was also given the Knowledge Base number 405461 from adobe, and they said that this would definitely fix the problem...AND IT DIDN'T :-(

see kb405461
 <http://kb.adobe.com/selfservice/view...nalId=kb405461>

and just to let everyone know, i have already completely uninstalled adobe reader and reinstalled it several times thinking that fresh install would cure the problem, and it hasn't made a bit of difference. the version of reader doesn't matter either, as i've tried versions 7, 8 and 9... all with the same exact issue...which makes me think that it might be an issue with MS IE6.

Re: Adobe Acrobat Reader (can't open without saving document)

#942

Author: paul_fortey
Date: Tue, 24 Feb 2009 21:09

5 lines
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have been on the phone with adobe, and all over the net and can't find a solution.

adobe told me to open reader, then go to edit>preferences>internet> and the UNcheck the option that says "display PDF in browser" and also UNcheck the option that says "save as optimize for fast web view" under the documents menu... that DIDN'T do the trick either.

this is driving me crazy

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