Auto-Complete cache clears when upgrading

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2 total messages Started by Mark_Kroll Thu, 19 Feb 2009 19:30

#952

Author: Mark_Kroll
Date: Thu, 19 Feb 2009 19:30

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Hi There,
I noticed when upgrading from Adobe Reader v8 to v9 the "Entry List" for the forms auto-complete cache is cleared. Is there a way to have the cached items copied over to the new version when the upgrade is done? We've found this to be a big deal for our users.

I'm also trying to find where the file is located which stores the list of cached items if anyone knows where that is.

Thanks

Mark

Re: Auto-Complete cache clears when upgrading

#966

Author: Pat_Willener
Date: Fri, 20 Feb 2009 05:39

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I don't know the answer to your question, but my guess is that all data associated with Adobe Reader is lost when version 8 is automatically uninstalled before installing version 9.

You would have to look for these items before the upgrade, save them, and restore after the upgrade.

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