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Article #1048

Re: Arno Pro and Hypatia Sans Pro ship with CS3

#1048
From: Don_Signori
Date: Fri, 22 Jun 2007 13:41
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Yay Adobe?????

I too bought from the Adobe store and my Photoshop CS3 was automatically registered. I'm thinking I should be getting the link for the registration benefit but it didn't come so I wrote them and this is part of the response;

"Thank you for contacting Adobe Customer Service. I understand that you have not received the registration benefit for
your Photoshop CS3 software, for, which you received the serial number
via e-mail.
Don, I regret that you did not receive the registration benefit. I need
to inform you that registration benefit is available only when you
register the serial number within the application.
I have found that your purchase of Photoshop CS3 was a download and this
is to inform you that registration benefit is not available for products
purchased as a download as the registration is done by Adobe via our
system.
We apologize for any inconvenience this may cause."
-------------------------------------------

Those of us who buy a product where registration is not necessary through the application but is automatically done are penalized for doing so.

Yay Adobe? No. Boo Adobe.

Don, Toronto
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From: Don_Signori@adobeforums.com
Newsgroups: adobe.typography
Subject: Re: Arno Pro and Hypatia Sans Pro ship with CS3
Message-ID: <3bc3acc0.33@webcrossing.la2eafNXanI>
Date: Fri, 22 Jun 2007 06:41:59 -0700
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