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Article #1050

Re: Arno Pro and Hypatia Sans Pro ship with CS3

#1050
From: Neil_Keller
Date: Fri, 22 Jun 2007 13:54
7 lines
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Don,

See if you can speak to a supervisor in Adobe customer service. See what (if anything) can be done.

That said, check to see if a full explanation of the benefit is in writing somewhere. If you reasonably had knowledge of any limitation before ordering, then unfortunately you probably have no recourse. But if the sales pitch for the product -- as explained on the pages you ordered from -- is silent or says that you are eligible, then you can point that out to the representative.

Neil
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From: Neil_Keller@adobeforums.com
Newsgroups: adobe.typography
Subject: Re: Arno Pro and Hypatia Sans Pro ship with CS3
Message-ID: <3bc3acc0.34@webcrossing.la2eafNXanI>
Date: Fri, 22 Jun 2007 06:54:24 -0700
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