🚀 go-pugleaf

This would appear to be a problem related to your IT staff's actions, 
Microsoft Windows, and a font or fonts (Arial) supplied with Microsoft 
products. It would seem to have nothing to do with Adobe, typography 
or otherwise.

Even if the problem is appearing in Adobe applications such as Adobe 
Photoshop or InDesign, or PDF's produced by Adobe Acrobat, the 
difficulty is in the changed environment. If the problem is limited to 
Adobe applications, and the font is otherwise available for use, then 
you might try in the appropriate Adobe application forum for one of 
those products.

Presuming that you've already discussed this unsuccessfully with your 
IT support group, I'd suggest posing your question in a more general 
Microsoft Windows forum. When you do, try to be more specific 
regarding the files you're talking about (what type, what file 
extension, etc.), what operating system you're using, what programs 
you mean, and a concrete example of what you mean by "displays 
erratically all over the place".

The solution may be as simple as deleting the windows fontcache or 
running the font repair Microsoft's TWEAKUI utility, or it could 
require more extensive measures.

  - Herb