🚀 go-pugleaf

In article <5b1fco$7lu@dfw-ixnews8.ix.netcom.com>, machiav@ix.netcom.com
(ThresholdMUD) wrote:

> You did not address any of these points:
> 
> * LOTS of busy signals. My roommate gets busy signals all the time, and this 
> is particularly annoying with the Win95 dialer. Often he gets busy
signals for 
> 10-20 minutes straight! My other friends who used NEGIA (2 have dropped now)
> also complained of this exact problem.
I've had virtually no problem with busy signals. The few times I don't
connect the first time, I connect the second time. I keep my modem speaker
off, so it may not even be a busy signal, but my modem, the phone company,
etc.

> 
> * The newsserver crashes on an almost daily basis. At least 10% of the 
> time it is impossible to receive new messages or post messages. I read a lot 
> of groups, and this is a pretty big problem
Haven't experienced this.

> 
> * they are obsessed with startup charges. This really needs to end if they 
> want to be competitive against bigger ISPs. Most competitive ISPs do not 
> charge start up fees. In fact, the first month is generall FREE or at a 
> reduced cost.
I haven't investigated what the national services charge.
> 
> * Their connection to the internet is very thin. They have VERY LITTLE 
> bandwidth, and absolutely not enough for their customers. What does this mean?
> This means DRASTICALLY slower file transfers, slower use of the WWW, etc.
> I have 4 friends who use NEGIA, from various parts of Athens. I get file
> transfers approximately 20-25% faster. This includes my roommate (this,
we are 
> dialing from the same physical location, we have multiple lines, but its still
> branching out from the same apt, etc).

My transfers hum along at my modem capacity.

> 
> * These are **SERIOUS** prodblems. None of which were addressed in your post 
> of blind support.

It was not blind support. First, he offered to provide details. Second, it
is harder to explain why one is satisfied with something, other then to say
"It works for me." It's much easier to provide specifics when there are
specific problems, which he must not be experiencing.
> 
> There are hordes of other problems as well. I own an internet consulting 
> company, and I have researched this topic in incredible detail. In general,
> I would LOVE to support a local ISP. However, if they aren't going to provide
> services to compete with the national ISPs, then why waste the money?

I read many of the e-mail newsgroups (comp.mail.*), and people have big
problems with AT&T as well as other national groups.

For the same monthly charge as the national companies, I get unlimited
access with Negia. When you call Negia (I rarely need to since everything
works! Usually the problem is that I've changed a setting and forgotten to
change it back), someone answers the phone!

-Andrew

-- 
Andrew Starr
atstarr at amherst.edu
http://www.amherst.edu/~atstarr/eudora (for Eudora utils. and info)
I have no connection to Qualcomm other than being a happy customer!
If this post/email is answering a help request, please try to post
  followup questions, esp. new questions, to the newsgroup. Thanks.