🚀 go-pugleaf

On Thu, 09 Jan 97 00:53:37 GMT, machiav@ix.netcom.com (ThresholdMUD)
wrote:

>* LOTS of busy signals. My roommate gets busy signals all the time, and this 
>is particularly annoying with the Win95 dialer. Often he gets busy signals for 
>10-20 minutes straight! My other friends who used NEGIA (2 have dropped now)
>also complained of this exact problem.

I've made over a thousand calls and never once got a busy signal.

>* The newsserver crashes on an almost daily basis. At least 10% of the 
>time it is impossible to receive new messages or post messages. I read a lot 
>of groups, and this is a pretty big problem

I've never had any problem with the news server.

>* they are obsessed with startup charges. This really needs to end if they 
>want to be competitive against bigger ISPs. Most competitive ISPs do not 
>charge start up fees. In fact, the first month is generall FREE or at a 
>reduced cost.

I did not agree with the startup charge; in fact, I almost didn't join
because of it.  They allowed me (I can't remember exactly how many)
days to try the service and only then did I get charged.  I wasn't
saying that NEGIA is absolutely the best ISP in the area.  I simply
don't know this.  I tried Interlinks and AthensNET.  NEGIA is the best
ISP in the area that I have tried to this day.  They give me exactly
what I want: 1) Stable, Fast Throughput 2) Stable, Fast News Server 3)
Fair Price for the Area.  I wish they included static IP's in their
PPP accounts, though. :-)

>* Their connection to the internet is very thin. They have VERY LITTLE 
>bandwidth, and absolutely not enough for their customers. What does this mean?
>This means DRASTICALLY slower file transfers, slower use of the WWW, etc.
>I have 4 friends who use NEGIA, from various parts of Athens. I get file
>transfers approximately 20-25% faster. This includes my roommate (this, we are 
>dialing from the same physical location, we have multiple lines, but its still
>branching out from the same apt, etc).

I'm sure that I transfer at or vey near my modem's capacity, as this
was my main test to stay with NEGIA.  I almost never get disconnected
(when I do, it seems to be due to non-activity while I write an email
or something similar).  My throughput is surprisingly consistant.  I
wish Michael would post exactly what transfer rate he gets (3.0K/sec
with 28.8 modem, etc.) rather than quoting he gets 20-25% faster
connections than his roommate.  This is completely meaningless.  If
NETCOM can give me transfer rates faster than a 28.8 modem can handle,
I would certainly change my ISP.

>* These are **SERIOUS** prodblems. None of which were addressed in your post 
>of blind support.

My "blind support" was actually a succint answer to the original post.
Mark did not ask for details in the post.  I offered to provide
greater detail on request.

>There are hordes of other problems as well. I own an internet consulting 
>company, and I have researched this topic in incredible detail. In general,
>I would LOVE to support a local ISP. However, if they aren't going to provide
>services to compete with the national ISPs, then why waste the money?

Is anybody else, other than Michael and his associates, having
problems with NEGIA?  Please post here.

Thanks,
Mathew