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Article #401

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#401
From: Ron Mason
Date: Sun, 05 Dec 1999 00:00
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Hi;
I spent and hour on the phone setting up an older woman with connection
on her Win95 system. A very slow process because she questioned every
command and wanted every move explained. I had some time so I was very
good and took some time helping her. She promptly forgot everything I
said within 2 minutes however. Finally, just when we were set to press
the connect button she stated that her husband mentioned that  cord was
needed to attach the computer to the phone jack. She asked if that was
really necessary and said she didn't want to have any more cords. I
explained the situation with a straight face. She finally agreed to buy
one and call me back. She called the next day. She said that she needed
help with the cord because she could not find the computer jack....you
got it....she never had a modem.....I am still working with this women
because it teaches me to laugh......
Ron Mason
SmokeSignal




Hi, I'm looking for your funniest or strangest tech support stories. You

know, like "where is my any key?". Send me your stories, so I can share
them
with others.
Send them to jason@csolve.net
Thank you.

--
Jason David Flannery

--
Main Home Site: http://www.smokesignal.net
Mailing address: P.O.Box 247, Waterloo, Ontario, Canada, N2J 3Z6
E Mail address: mason@smokesignal.net
Office/Fax Phone #: (519) 578-4090
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From: Ron Mason <mason@smokesignal.net>
Subject: story
Date: 1999/12/05
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