Win 95 DUN Problems with Sportster 28.8 and my ISP

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5 total messages Started by Matt Small Mon, 14 Apr 1997 00:00

Author: Matt Small
Date: Mon, 14 Apr 1997 00:00

27 lines
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I keep getting disconnected from my ISP (Best), and am getting increasingly 
frustrated trying to find an answer as to why.  Every now and then I get a 
fine, normal, stable connection.  But about 5 out of 6 calls end suddently 
after 2-30 minutes with this message:

"Connection to Best SF was terminated.  Reconnect/Cancel."

Best tech support suggested my settings were somehow off, but if they are, I 
don't know how.  I've been using the same DUN Sportster driver for almost 2 
years, and only began to experience problems about 3 or 4 months ago.  I don't 
know what changed then, but Best assures me nothing's wrong at THEIR end, and 
if I changed something, I don't know what it is.

My COM port settings seem fine, as do my modem and TCP/IP settings.  The only 
thing I can think of is that maybe new drivers will help...but as far as I 
can tell, there aren't any serial or USR Sportster 28.8 drivers newer than the 
ones I have.

If someone could point me in the right direction, I would be eternally 
grateful.  Please replies to <small@abomb.com>.

Thanks,

Matt Small
small@abomb.com

Re: Win 95 DUN Problems with Sportster 28.8 and my ISP

Author: David A. Kaye
Date: Mon, 14 Apr 1997 00:00

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In comp.os.ms-windows.win95.setup Matt Small <small@abomb.com> wrote:

" Best tech support suggested my settings were somehow off, but if they are, I 
" don't know how.  I've been using the same DUN Sportster driver for almost 2 
" years, and only began to experience problems about 3 or 4 months ago.  I don't 
" know what changed then, but Best assures me nothing's wrong at THEIR end, and 
" if I changed something, I don't know what it is.

I suggest that Best's technical people don't know what they're talking 
about.  I call into to Best from two different computers using two 
different modems and get dropped at about the same ratio as you.  If my 
company didn't use them I wouldn't be on their service at all.  About the 
only time Best doesn't drop me is when I'm in a file download.  And since 
file transfers come through without even a single error, I suspect that 
they have their idle timeout set wrong.  

-- 
Copyright 1997                          That which is everybody's business
David Kaye                                           is nobody's business.

Re: Win 95 DUN Problems with Sportster 28.8 and my ISP

Author: Tor Slettnes
Date: Mon, 14 Apr 1997 00:00

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>>>>> "MS" == Matt Small <small@abomb.com> writes:

    MS> I keep getting disconnected from my ISP (Best), and am getting
    MS> increasingly frustrated trying to find an answer as to why.
    MS> Every now and then I get a fine, normal, stable connection.
    MS> But about 5 out of 6 calls end suddently after 2-30 minutes
    MS> with this message:

    MS> "Connection to Best SF was terminated.  Reconnect/Cancel."

This has become a problem for me also over the last few months.
While before I used to be able to connect very reliably at 28.8,
nowadays it will mostly be at 26.4 kbps; moreover, as you say,
connections are terminated within that time interval.  I'm using the
San Fransisco and/or Berkeley POPs.  I have not made any hardware,
firmware or software changes in my modem setup that could affect
this. 

I suspect their upgrade to 33.6 modems, combined with my ancient
(almost prototype) Sportster 28.8.  As you may know, Sportster are
extremely crappy modems, and US Robotics does not deserve any of the
reputation they get for them.  (Courier on the other hand...)

Nevertheless, I can reliably connect to Netcom; hardly ever a stable
connection to Best.  Enough is enough; I will be cancelling my Best
account in not too long, at the same time replacing my 28.8 with ISDN
from PacBell.  Abandoning ship, so to speak.


-tor

Re: Win 95 DUN Problems with Sportster 28.8 and my ISP

Author: Tor Slettnes
Date: Tue, 15 Apr 1997 00:00

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>>>>> "DAK" == David A Kaye <dk@crl.com> writes:
    DAK> I suggest that Best's technical people don't know what
    DAK> they're talking about.  I call into to Best from two
    DAK> different computers using two different modems and get
    DAK> dropped at about the same ratio as you.  If my company didn't
    DAK> use them I wouldn't be on their service at all.  About the
    DAK> only time Best doesn't drop me is when I'm in a file
    DAK> download.  And since file transfers come through without even
    DAK> a single error, I suspect that they have their idle timeout
    DAK> set wrong.

Good catch!  I have noticed the same; I rarely get kicked out while in
a file download.  (Well, almost.  If downloading an entire Linux
distribution, for instance, some 100MB, overnight, I may need to
reconnect 3-4 times.  The annoying thing is - that means 3-4
days.. :-/)

They'd better fix this REAL SOON NOW, or I'll call my congressman.

-tor

Re: Win 95 DUN Problems with Sportster 28.8 and my ISP

Author: Tor Slettnes
Date: Tue, 22 Apr 1997 00:00

27 lines
2213 bytes


>>>>> "MS" == Matt Small <small@abomb.com> writes:
    MS> I keep getting disconnected from my ISP (Best), and am getting
    MS> increasingly frustrated trying to find an answer as to why.
    MS> Every now and then I get a fine, normal, stable connection.
    MS> But about 5 out of 6 calls end suddently after 2-30 minutes
    MS> with this message:

    MS> "Connection to Best SF was terminated.  Reconnect/Cancel."

Making a second followup to this.  I had the same problem, with same
modem, both in Win95 DUN, Chameleon TCP/IP for both Win95 and Win3.1,
and Linux.  However, I just replaced my Sportster 28.8 with a ZOOM DUO
(ISDN + 33.6kbps modem) -- now everything works just great!

I also have a shell account at Netcom - where this was never a problem
(Sportster or not).  Seems that Best's modems are incompatible with
those buggy Sportsters.

-tor

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